Battery Replacement
Battery Backup for Home Phone Service during Power Outages:
Your home phone service is provided using fiber optics, it requires backup battery power to continue functioning during a power outage. To avoid a disruption of home voice service during an outage – and to maintain the ability to connect to 911 emergency services, H&B offers you battery backup power options.
Purchase and Replacement Options:
You can purchase a battery backup power supply directly through H&B. If you have any questions or want to purchase a battery through us, please call toll-free 800-432-8296, Visit our website at www.hbcomm.net/battery, or visit H&B’s retail store at 108 Nort Main St. Holyrood, KS 67450. The battery backup power supply with battery is $139.99. An extended battery pack can be added to the standard battery backup power supply, costing $119.99. Replacement batteries are $49.99.
Expected Backup Power Duration:
The standard battery backup is estimated to supply up to 48 hours of backup time.
The addition of an extended battery backup is estimated to supply up to 96 hours of backup time.
What Your Battery Can – and Can’t – Do for You:
H&B’s backup batteries for phone service allow you to use your home phone service during a power outage for emergency purposes. Without a backup battery or alternate backup source such as a generator, customers will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is by using some form of backup power.
H&B’s backup battery does not provide power to any services other than voice and is not intended for internet, WiFi, third-party VoIP, or other internet applications. Home security systems, medical monitoring devices, and other equipment will not run on a home phone backup battery. Keep in mind cordless phones will not work during a power outage. Cordless phones require electricity. H&B recommends you keep a corded phone on hand as corded phones do not require electricity.
Instructions for Proper Care and Use of Your Battery:
Environmental factors such as temperature can shorten your battery’s useful life. We recommend storing your battery above 41°F and below 104°F, but the best temperature is at about 68°F. While these batteries are rechargeable, they will not last forever and should be replaced every 3 years or when an indicator light changes color. That light means that the battery is depleted and must be replaced. See the instructions above for purchase and replacement options.
You should also periodically, as described in the instructions included with your battery, remove and test your battery to verify both the operation of the backup battery and its condition.
Standard Battery Backup
Extender Battery Backup
